Refund policy

RETURN/REFUND/EXCHANGE/CANCELLATION POLICY

Cancellations of orders are not permitted 24 hours after successful placement and payment of orders.

YOUR OBLIGATIONS

• You must provide true, accurate, current and complete information about yourself as prompted by Oh Cha registration form.
• Upon change or inaccuracy of any information provided by you on the Website, you shall be responsible to promptly inform Oh Cha.
• To maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Oh Cha has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you access to the Website.
• You will provide authentic and true information in all instances where such information is requested of you. Oh Cha reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), Oh Cha has the right in its sole discretion to reject the registration and debar you from using the services of the Website without prior notice whatsoever.
• Before placing an order, you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation of offer included in the item's description.
• You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or any server, computer, network, or to any of the services offered on or through the Website, by hacking, password ‘mining’ or any other illegitimate means.